Getting started

Step Illustration
1

Download Tracki App Scan the QR code or type in your browser tracki.com/ios for IOS or tracki.com/android for android.

Step Illustration
2

Create an Account Open the app and tap “Lets Start!”. Enter your email, name, country, and password. Tap “Continue”.

Step Illustration
3

Activate your Device Add your tracker ID and IMEI, you can find it on the box or on the side of the tracker. Choose and pay for your subscription. Enter your pet’s name, info & picture. (Subscription pays for your data plan to send live location data to our servers via the cellular network, the costs of maintaining our servers, infrastructure and tech support).

* FYI: GPS Trackers need to be in a location that can properly receive satellite signals. Satellite signal may be obstructed by dense trees, tall buildings, or going indoors. In such cases, your Tracki will make use of nearby Wi-Fi routers to provide an approximate location. There are a few battery saving modes, please refer to the online manual or in app instructions.

Button Functions

Button function
1.1 ON/OFF BUTTON

In order to on/off the tracker long press 3 - 5 sec.
In order to check if the tracker is on press once on the on/off button - if the green light flashes the tracker is ON. If no light comes the tracker is OFF

1.2 SOS BUTTON

Triple press on the main button.

2. Charging port device

Plug charging cable to the magnetic socket in the back of the device, charging can take up to 2 hours (till the green led gets solid)

Device Lights

Device Starting

Device is starting up

(long press 5s)
Device Starting

Activate SOS mode

(triple press)
Device Starting

Device is powering off

(long press 3s)
Device Starting

Battery is low

(flashes continuously)
Device Starting

Device is online

(single press)
Device Starting

Device is charging

(connect to power)
Device Starting

Device is on but offline

(single press)
Device Starting

Device is fully charged

Device Starting

Beep

(the device willbeep & blink for 15 sec)

Package contents

Tracker
Tracker
Charging Cable
Charging Cable
Standard Clip
Standard Clip
Large Collar Clip
Large Collar Clip

Find Device details

How to find device details?

QR code / Device ID & IMEI

These details can be found in the side of the box and back of the device.

1. Side of the box

QR code / Device ID & IMEI

2. Back of the device