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I was surprised to see there is a monthly fee

We are very sorry to hear that you are feeling disappointed. The product description includes: ‘Monthly fee required’. We deeply care to be transparent with our customers that is why we went the extra mile to disclose the monthly fee. Also there is full disclosure on the product details page, in 6 different places that there is a ‘MONTHLY FEE’ in all caps (5 in the written content and 6th in the picture. Please check it out)
If you would like to resolve this issue or any other issues by phone, please call us +1 323-785-2020;
7 days per week, 9am – 11pm EST
Please tell us more about your situation

At Tracki, the customer is king

And we will always go the extra mile to make sure you are 100% satisfied!
We provide a Life-Time
Free Lost Device