Important note for iOS/iPhone/iPad users
If you intend to use iOS for iPhone or iPad app please be aware that due to a malfunction in the Apple app store software, there may have been an issues in some of the devices types that is intermittently not showing devices location real time on the map, however everything seems to be fixed by now.
If you are having any issues please ensure you have the latest version of the Tracki App installed. If you continue to have problems please contact us to assist you.
You can download the Trackimo iOS for iphone/ipad here:
If you have any issues at all please call:
800-742-1200 (M-F 10AM-8PM EST)
You can file a Support Ticket here, and someone will respond as soon as possible:
Once you log back into the account, go to “add device” and enter the digits located under the battery
At Tracki “Customer is King” - We will go the extra mile and do whatever it takes to keep you satisfied.